Returns & Exchanges
At Naan Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all furniture is returned in its original packaging and unassembled condition to qualify for a return.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack with Care
Disassemble the item if necessary and place it back into its original box with all hardware and assembly instructions included to prevent damage during transit.
- 3.Schedule a Pickup
For large furniture pieces, we will coordinate a professional freight pickup at your convenience; for smaller accents, we will provide a prepaid shipping label.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5 to 7 business days.
